Privacy Policy
Your privacy is paramount. Learn how we protect and respect your personal information.
Our Privacy Commitment
At Vorpsyfloxon, we are deeply committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our photography courses, or interact with our Services.
We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA), ensuring that your personal information is handled with the highest standards of care and security.
By using our Services, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our Services.
Information We Collect
We collect several types of information to provide and improve our Services. This information falls into the following categories:
Personal Identification
Information that identifies you as an individual.
- Full name
- Email address
- Phone number
- Mailing address
- Date of birth
Payment Information
Financial data for processing course registrations.
- Credit/debit card details
- Billing address
- Transaction history
- Payment method preferences
Educational Information
Data related to your course participation and progress.
- Course enrollments
- Learning progress
- Assignment submissions
- Photography preferences
- Skill level assessments
Usage Data
Automatically collected information about how you interact with our website.
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Device information
Communication Data
Records of your interactions with us.
- Email correspondence
- Support tickets
- Phone call records
- Survey responses
- Feedback submissions
Photographic Content
Images and creative work you share with us.
- Course assignment photos
- Portfolio submissions
- Student gallery uploads
- Social media shares
How We Use Your Information
We use the information we collect for several legitimate purposes that enable us to provide, maintain, and improve our Services:
- Course Administration: To process your registration, manage your enrollment, track your progress, and deliver course materials and communications.
- Payment Processing: To complete transactions, send receipts, process refunds, and maintain accurate financial records.
- Communication: To send you important updates about your courses, respond to inquiries, provide customer support, and share relevant educational content.
- Personalization: To tailor your learning experience, recommend appropriate courses, and customize content based on your interests and skill level.
- Website Improvement: To analyze how users interact with our website, identify technical issues, and enhance functionality and user experience.
- Marketing: To send you promotional materials about new courses, special offers, and photography tips (only with your consent, and you may opt out at any time).
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
- Security: To detect, prevent, and address fraud, security breaches, and other potentially illegal activities.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:
Service Providers: We work with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These providers include payment processors, email service providers, website hosting companies, and analytics platforms. All service providers are bound by confidentiality agreements and are prohibited from using your information for any purpose other than providing services to us.
Business Transfers: If Vorpsyfloxon is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court, government agency, or law enforcement).
Protection of Rights: We may disclose information to enforce our Terms of Use, protect our legal rights, prevent fraud, or protect the safety of our users or the public.
With Your Consent: We may share your information with third parties when you explicitly authorize us to do so, such as when you opt in to receive information from partners or when you share your photography publicly through our platforms.
Data Security
Protecting your personal information is a top priority. We implement industry-standard security measures to safeguard your data:
Encryption
All sensitive data transmitted between your browser and our servers is encrypted using SSL/TLS protocols. Payment information is encrypted and processed through PCI DSS-compliant payment gateways.
Access Controls
We restrict access to personal information to employees, contractors, and agents who need to know that information to process it for us and who are subject to strict contractual confidentiality obligations.
Regular Monitoring
We continuously monitor our systems for potential vulnerabilities and attacks, conduct regular security audits, and update our security practices to address emerging threats.
Data Backup
We maintain secure backups of data to prevent loss and ensure business continuity. Backups are encrypted and stored in secure, geographically distributed locations.
While we implement robust security measures, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your personal information to the best of our ability. If you become aware of any security vulnerability, please report it to us immediately at info@vorpsyfloxon.world.
Your Privacy Rights
Under Canadian privacy laws, you have specific rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them:
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can request corrections to inaccurate or incomplete personal information.
Right to Deletion
You can request deletion of your personal information, subject to legal and contractual obligations.
Right to Opt-Out
You can opt out of marketing communications at any time through unsubscribe links or by contacting us.
Right to Data Portability
You can request your personal information in a structured, commonly used format.
Right to Withdraw Consent
You can withdraw consent for data processing at any time, where consent is the legal basis.
To exercise any of these rights, please contact our Privacy Officer at info@vorpsyfloxon.world or call us at +1 604-555-0941. We will respond to your request within 30 days as required by Canadian privacy legislation.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
Specific retention periods include:
- Account Information: Retained for the duration of your account plus 7 years after account closure for legal and tax purposes.
- Course Records: Retained for 10 years to provide proof of completion and maintain educational records.
- Payment Information: Retained for 7 years in accordance with Canadian tax and accounting requirements.
- Marketing Data: Retained until you opt out or withdraw consent, plus 2 years for record-keeping.
- Website Analytics: Aggregated and anonymized data may be retained indefinitely for statistical purposes.
When personal information is no longer needed, we securely delete or anonymize it according to our data destruction procedures.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. For detailed information about how we use cookies, what types of cookies we deploy, and how you can manage your cookie preferences, please review our comprehensive Cookie Policy.
You can control cookie settings through your browser preferences or through our cookie consent tool, which appears when you first visit our website.
Third-Party Websites
Our website may contain links to third-party websites, social media platforms, or services that are not operated by us. This Privacy Policy applies only to our Services. When you click on third-party links or interact with third-party services, you are subject to their privacy policies and practices.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our Services are designed for adults and individuals aged 16 and older. We do not knowingly collect personal information from children under 16 without parental consent.
If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at info@vorpsyfloxon.world. We will take steps to remove such information from our systems.
International Data Transfers
Your personal information is primarily stored and processed in Canada. However, some of our service providers may be located in other countries, including the United States.
When we transfer personal information outside of Canada, we ensure that appropriate safeguards are in place, including:
- Contractual commitments from service providers to protect your data
- Compliance with applicable data protection laws
- Use of standard contractual clauses or other approved transfer mechanisms
By using our Services, you consent to the transfer of your information to countries outside of Canada for processing and storage.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by:
- Updating the "Last Updated" date at the bottom of this policy
- Sending you an email notification (if you have an account with us)
- Displaying a prominent notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
Privacy Officer
Vorpsyfloxon
340 Robson St, Vancouver, BC V6B 2B3, Canada
+1 604-555-0941
info@vorpsyfloxon.world
We are committed to resolving any privacy concerns you may have. If you are not satisfied with our response, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.